The Global Supplier Services (GSS) Product Management Innovations (PMI) team identifies, evaluates, tests and helps facilitate the implementation of emerging technology that solves real problems for our GSS functional business partners (Technology, Risk, Controls, Legal, Compliance, Payment Operations, Third-Party Oversight, Sourcing, etc.). As a Supplier Services Product Management Innovations - Program Manager in Global Supplier Services, you will be responsible for working with business owners, product managers and partners to drive planning, execution, integration and adoption of high impact strategic initiatives that enable optimization of our business and address verified business problem statement.

Program leads develop business plans and drive planning and execution of projects, create and maintain cross-departmental relationships, organize and prioritize critical issues, and gather required information to facilitate efficient decision making. Senior project managers need to have robust business and functional acumen and project management experience. They must understand the strategy and vision and drive the work needed to achieve those goals, working across cross functional teams.

Job responsibilities

• Partners with business owners and partners to develop and document the business strategy and plans to address prioritized problem statements.

• Develops and executes comprehensive project plans to achieve desired outcomes - including scope, schedule, budget, resources, solution quality, leveraging consistent methodology across all programs

• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques including Pitch Pro+. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards

• Supports centralized tracking of project plans and consolidated end to end integrated view for all program

• Keeps project timeline, risks, dependencies and deliverables on track. Enforce use of consistent standards, methodologies and best practices to ensure consistency and efficiency across programs

• Implements common, consistent routines, resources and tools to track and report status of key programs. Develop metrics, scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks

• Identifies and effectively communicates with key stakeholders throughout the project, understanding their needs and expectations

• Leads cross-functional project planning, fostering a collaborative work environment. Facilitate communication and collaboration across workstream members. Provide clear direction and support to team members

• Provides regular updates on project plans and progress. Prepare program updates for key forums, management updates and business reviews

• Identifies, assesses and manages issues with appropriate escalation. Support centralized tracking and reporting of key issues across programs

Required qualifications, capabilities, and skills

• 2+ years of program and or product management experience.

• Strong, proven ability in project delivery. High level of expertise in the full range of finance functions with some business product knowledge

• Ideally has prior knowledge of Global Supplier Services or Corporate Finance applications. Proven relationship management & networking ability across the organization.

• Strong Communication & Presentation skills, Structured business analysis skills.

• Influencing, negotiation & conflict management skills. Team player & ability to multi-task. Initiative, proactive approach, ownership, responsibility

• Judgement; reasoned, balanced decision taker. Clear, concise oral & written communication skills. Attention to detail, results oriented and delivery focused.

• Advanced Word, Microsoft Excel and PowerPoint skills. Knowledge of SharePoint and Jira

Preferred qualifications, capabilities and skills

• Experience setting up and working a part of a program management office

• Management consulting or internal experience within Banking and Financial services, and/or mortgage banking/home lending industry preferred

• Promote a flexible team environment that can handle changes with agility while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans